Privacy Policy
Last updated: 31st August 2026
1. Introduction
EWS1 Surveys (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (https://ews-1-surveys.co.uk/) or get in touch with us to arrange building safety assessments, surveys, and EWS1 certification services.
For the purposes of data protection laws, we act as the data controller. If you have any questions about this policy, you can contact us via our general contact page or using the business details provided at the bottom of this page.
2. Information We Collect
We may collect and process the following data about you:
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Contact Information: Your full name, email address, telephone number, and company or organization name.
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Property & Building Details: Information regarding the property for which you require an assessment, including the property address, building height, cladding type, age, structural information, and any available architectural drawings.
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Enquiry & Communication Data: Records of any correspondence when you contact us via email, phone, or our online forms.
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Technical Data: Standard internet log information and details about your visitor behavior patterns collected via cookies and analytics (such as your IP address, browser type, and operating system) to help us improve website functionality.
3. How We Use Your Information
We use your personal data for the following legitimate business purposes:
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To respond to your enquiries and provide quotes or estimates for EWS1 surveys and related building assessments.
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To coordinate survey logistics, including scheduling on-site physical access reports, arranging permits, and organizing appointments.
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To share necessary details with our network of accredited fire engineers, chartered surveyors, and specialist partners (such as Trident Facades) to facilitate accurate project delivery.
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To comply with legal, regulatory, and professional obligations.
4. Data Sharing and Disclosure
We treat your data with strict confidentiality. We do not sell or rent your personal data to third parties for marketing purposes. However, we may share your information with:
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Accredited Professionals: Qualified fire engineers (IFE, CEng) and surveyors (RICS, CABE, CIOB) who require property details to conduct assessments, reviews, and form sign-offs.
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Group Companies & Partners: Trusted partners within our business group, including Trident Facades, where remediation works or comprehensive building envelope services are required.
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Service Providers: Trusted third-party vendors who assist with IT hosting, email delivery, or data storage, operating under strict data protection agreements.
5. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal information against accidental loss, unauthorized access, destruction, or alteration. Your data is stored on secure servers. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
6. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have several rights regarding your data, including:
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The right to request access to your personal data.
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The right to request correction of inaccurate data.
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The right to request erasure of your data where applicable.
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The right to restrict or object to processing.
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The right to data portability.
To exercise any of these rights, please reach out to us using our website contact details.
7. Cookies
Our website uses cookies to distinguish you from other users, enhance your browsing experience, and analyze site traffic. You can set your browser to refuse all or some browser cookies, though this may impact certain features of the site.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operational practices. Any updates will be posted directly on this page with a revised “Last updated” date.
9. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us via our website